Q. My child dislikes going to school and seems to be being bullied by their friends. As a parent in an immigrant family, where should I start and how should I handle this?
A. First, it is important to clearly convey that it is not the child's fault and to work together with the school so that they do not have to endure it alone. The Ontario provincial government also advises keeping open communication so that the child can talk to their parents.
1. Start by calmly listening to the child's story and recording it.
Write down when, where, who, and what happened, along with the date. If there are online messages or photos, capture and save them.
· Please tell the child to calmly get away from the scene and inform a trustworthy adult (teacher, principal, school bus driver, lunchtime supervisor, etc.).
· Instruct them not to confront or retaliate directly against the other child. The situation could get worse.
2. Order of Notification to the School
Contact the homeroom teacher first, and request a meeting with the Vice Principal or Principal if necessary. Ontario schools are required to have procedures in place to report bullying in a way that minimizes the possibility of retaliation, and there are also ways to report anonymously to the school or the school board. During the meeting, share your records and find out what actions the school will take and how they will inform you.
3. There is also help outside of school.
If your child is having a very hard time, you can call the Kids Help Phone (free, confidential) at 1-800-668-6868 or text CONNECT to 686868. It is also necessary to notify the police if there is a physical threat or a crime. If the situation is dangerous, contact 911 immediately.
4. Signs for parents to watch out for
If changes persist, such as continued avoidance of school, alterations in sleep or appetite, or frequent disappearances, please consult a school counselor, family doctor, or a local mental health support agency. If you are uncomfortable with English, it is also a good idea to ask the school before the meeting if interpretation assistance is available.
This article provides general information and is not legal or medical advice regarding specific cases. It is most important to maintain contact with the school until the child feels safe.
Source: Ontario.ca — Bullying: we can all help stop it http://www.ontario.ca/page/bullying-we-can-all-help-stop-it
Source: London Police Service — Bullying (Parents & Family Guide) https://www.londonpolice.ca/crime-prevention/parents-and-families/bullying/ | 
